Privacy Policy

Hooper Performance Nutrtion (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information when you visit our website or make a purchase from our Shopify store.

Information We Collect

- Personal information: name, email address, phone number, shipping and billing addresses
- Order information: products purchased, order total, payment method
- Device information: IP address, browser type, device type
- Usage information: pages visited, time spent on site
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 

How We Use Your Information

- Process and fulfill orders
- Respond to customer service inquiries
- Send marketing emails and promotions (if opted-in)
- Analyze website usage and improve user experience
- Comply with legal obligations
- To improve our customer service -   Your information helps us to more effectively respond to your customer service requests and needs.  

Information Sharing

- We share personal information with:
    - Shopify (our e-commerce platform)
    - Payment gateways (e.g. PayPal, Stripe)
    - Shipping providers (e.g. USPS, UPS)
- We do not sell or rent your personal information to third parties

Data Security

- Our website uses SSL encryption to protect data transmission
- We implement security measures to protect against unauthorized access, disclosure, or use

Data Retention

- We retain personal information for as long as necessary to fulfill orders and comply with legal obligations

Your Rights

- Access and correct personal information
- Request deletion of personal information
- Object to processing of personal information
- Request restriction of processing

Changes to This Privacy Policy

- We reserve the right to update this privacy policy at any time.  When we do, we update the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications
SMS/MMS Mobile Messaging and Telephone Marketing Program

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and/or phone calls and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages or making phone calls. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
1000 Brickell Ave STE 715
Miami, FL 33131
Info@HooperPerformance.com 

Contact Us

- If you have questions or concerns, please contact us at Info@HooperPerformance.com